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NSFAS Toll Free Number | National Student Financial Aid Scheme



NSFAS Toll Free Number | National Student Financial Aid Scheme

NSFAS Toll Free Number | National Student Financial Aid Scheme. The National Student Financial Aid Scheme (NSFAS) in South Africa provides a lifeline for students, offering a range of support services and financial aid.

One of the key advantages is that it is entirely free to call NSFAS via their official call centre. In this article, we will explore the various avenues through which students can access NSFAS support, including the call centre, virtual contact centre, and the essential MyNSFAS account.

NSFAS Toll Free Number | National Student Financial Aid Scheme

For direct and immediate assistance, students can reach NSFAS through their toll-free number: 08 000 67327. The NSFAS Call Centre operates during regular business hours, Monday to Friday, from 08:30 to 17:00. This dedicated helpline provides valuable guidance on application procedures, submission of supporting documents, and other relevant queries.

Moreover, NSFAS has established a Contact Centre for inquiries, accessible through various social media channels such as Facebook (National Student Financial Aid Scheme), Twitter (@myNSFAS), and Instagram (@myNSFAS).

NSFAS Virtual Contact Centre

For those who prefer online communication, NSFAS offers a Virtual Contact Centre reachable via email at [email protected]. This virtual platform ensures that students can seek assistance and information conveniently, promoting accessibility beyond traditional communication channels.

MyNSFAS Account

Upon applying for NSFAS funding, students create a MyNSFAS account, an online portal accessible through laptops or smartphones. This account serves as a centralized hub for applicants, providing essential information and updates on their funding status. Additionally, other websites offering NSFAS information cater to both students and applicants, ensuring comprehensive access to necessary details.

Student Accommodation Funding

NSFAS extends its support to cover accommodation fees for students who do not reside in close proximity to their higher learning institution. This additional assistance aims to alleviate financial burdens associated with accommodation costs, allowing students to focus on their academic pursuits.

Student Support for Higher Education and Further Education

NSFAS is committed to supporting students holistically, addressing not only tuition fees but also considerations like food and accommodation. This comprehensive approach ensures that students can concentrate on their studies without being weighed down by financial concerns.

Eligibility Criteria

NSFAS financial aid is exclusively available to students studying at one of the country’s 52 TVET Colleges or 26 public universities. To qualify, students must also meet specific financial requirements, including a family income not exceeding R350,000 per year.

Application Statistics

According to the NSFAS Chief Executive Officer, for the 2021/2022 academic year, the institution received 21,359 applications. Of these, 15,754 were evaluated, and 12,244 were approved for funding. Unfortunately, 3,010 applicants did not meet the necessary funding requirements.

NSFAS Financial Aid Inclusions

NSFAS stands out as the most popular bursary in the country due to its extensive coverage. Financial aid includes covering university or TVET College fees, accommodation costs (subject to institution rules), and for university students, allowances for books or equipment.


Accessing NSFAS support is a crucial step for students seeking financial assistance for their higher education journey. Whether through the call centre, virtual contact centre, or the MyNSFAS account, students have multiple avenues to ensure they receive the necessary guidance and aid. NSFAS commitment to comprehensive support makes it a vital resource for students across South Africa.

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