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HOW to Upload Documents on NSFAS



HOW to Upload Documents on NSFAS

HOW to Upload Documents on NSFAS. The National Student Financial Aid Scheme (NSFAS) is a crucial support system for many South African students seeking financial assistance for their tertiary education. One of the essential steps in the NSFAS application and appeal processes is uploading the required documents.

Why Accurate Document Submission Matters

Before diving into the steps, it’s important to note that all documents submitted to NSFAS must match the details entered on the registration portal. This includes your name, age, and date of birth. Any discrepancies can lead to delays or rejection of your application.

HOW to Upload Documents on NSFAS

How to Upload Documents on NSFAS Online

Uploading documents online is the most straightforward and preferred method. Here’s a step-by-step guide to help you through the process:

  1. Visit the NSFAS Website: Go to and log in using your registered contact information.
  2. Log In to Your Account: Enter your username and password to access your NSFAS account.
  3. Access Pending Receipts: One of the options you’ll see on your dashboard is to download the pending receipts. Ensure you have downloaded these for your records.
  4. Submit Documents: Click on the “Submit Documents” tab. You will be prompted to upload the required documents.
  5. Upload Files: Select the documents from your device and upload them. Ensure that the files are clear and legible.
  6. Confirmation: Once the documents are uploaded, you will receive a confirmation message indicating that your documents have been successfully submitted.

How to Upload Documents on NSFAS Appeal

If your initial application was unsuccessful, you might need to submit additional documents for an appeal. Here’s how to do it:

  1. Log In to Your NSFAS Account: Go to and log in.
  2. Navigate to Appeals: Look for the “Appeals” section in your dashboard.
  3. Submit Appeal Documents: Click on the “Submit Appeal Documents” button. You will be asked to upload any new or additional documents that support your appeal.
  4. Upload and Confirm: Choose the files from your device, upload them, and ensure you receive a confirmation message.

How to Upload Documents on NSFAS via SMS

NSFAS also allows document submission via SMS, which can be convenient for those with limited internet access. Follow these steps:

  1. Prepare Your Documents: Ensure your documents are scanned and saved on your mobile device.
  2. Send SMS: Use your registered mobile number to send an SMS to NSFAS with your ID number and a request to upload documents.
  3. Receive Instructions: You will receive a response with instructions on how to send your documents via SMS or a link to upload them.
  4. Upload Documents: Follow the provided instructions to upload your documents via the link or directly through SMS if applicable.

Tips for a Smooth Document Upload Process

  • Check Document Clarity: Ensure all scanned documents are clear and legible.
  • Correct File Formats: Follow NSFAS guidelines regarding acceptable file formats (e.g., PDF, JPEG).
  • Consistent Information: Ensure that all information on your documents matches what you have entered on the NSFAS portal.
  • Keep Copies: Always keep copies of the documents you submit for your records.


Accurately uploading your documents to NSFAS is crucial for a successful application or appeal. Follow the outlined steps and tips to ensure your submissions are clear and consistent, enhancing your chances of receiving financial aid for your education.

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